Bhagyaniti.com — Vedic Astrology, Vastu & Spiritual Products
| Company Name | Bhagyaniti.com |
| mybhagyaniti@gmail.com | |
| Contact | +91 98113 25956 |
| Website | Bhagyaniti.com |
| Effective Date | 05 September 2026 |
Bhagyaniti.com offers Vedic Astrology and Vastu services, Gemstones, Rudraksh and other spiritual products. This Refund Policy explains the circumstances under which a customer may be eligible for a refund.
1. Refunds for Physical Products
A refund may be considered if:
- The customer receives a damaged or defective product.
- The wrong product has been delivered.
- The product is materially different from the product ordered.
- An approved return has been successfully received and verified by Bhagyaniti.com.
Refund eligibility is subject to verification and compliance with our Return Policy.
2. Refunds for Astrology & Vastu Services
Astrology consultations, Vastu consultations, personalized horoscope/birth-chart reports and other customized services are generally non-refundable once the service has been started or delivered.
Because these services involve professional time, analysis and personalized preparation, cancellation after commencement of the service may not qualify for a refund.
If a service has not yet been started, Bhagyaniti.com may consider a cancellation/refund request at its discretion, depending on the circumstances.
3. Cancellation Before Processing
For physical products, if an order is cancelled before it has been processed or dispatched, the customer may be eligible for a refund of the amount paid, subject to any applicable payment processing or transaction charges.
Once an order has been dispatched, cancellation may not be possible and the customer may need to follow the applicable Return Policy.
4. Refund for Damaged or Incorrect Product
If a product is received damaged, defective or incorrect, the customer should contact Bhagyaniti.com within 48 hours of delivery.
The customer may be required to provide:
- Order number/details
- Photographs of the product
- Photographs/videos of the packaging
- A description of the issue
After verification, Bhagyaniti.com may offer a replacement, exchange or refund, as appropriate.
5. Refund Method
Approved refunds will generally be processed to the original payment method used by the customer.
The time taken for the amount to appear in the customer’s account may depend on the bank, payment gateway or financial institution.
6. Non-Refundable Situations
Refunds may not be provided where:
- The product has been used, altered or damaged by the customer.
- The customer has failed to follow the return instructions.
- The product is returned without the required original packaging/accessories.
- A personalized service has already been substantially started or delivered.
- A customer changes their mind after receiving or using a personalized service.
- The refund request is made outside the applicable period.
- The issue is caused by incorrect information supplied by the customer for a personalized service or report.
7. How to Request a Refund
To request a refund, please contact:
- Email: mybhagyaniti@gmail.com
- Contact/WhatsApp: +91 98113 25956
Please provide your order/service details, payment details where required, and the reason for requesting the refund.
Each request will be reviewed individually and the customer will be informed of the decision.
8. Policy Changes
Bhagyaniti.com reserves the right to modify or update this Refund Policy at any time. The latest version published on the website will apply to future orders and services.
Refund Support
Bhagyaniti.com
Email: mybhagyaniti@gmail.com
Contact: +91 98113 25956